Privacy Policy#

Last Updated: January 2026 | Version: 1.0

Your Privacy Matters

At Romarket, we are committed to protecting your personal information and being transparent about how we collect, use, and share your data. This Privacy Policy explains our practices regarding your information when you use our platform.

Information We Collect#

We collect information you provide directly to us, including:

Account Information — Name, email address, password, and profile details
Roblox Account Information — When you connect your Roblox account for verification
Listing Information — Details about games you list for sale, including descriptions, screenshots, and pricing
Messages — Communications sent through our platform's messaging system
Transaction Information — Payment details, purchase history, and transaction records

Automatically Collected Information#

When you use our Service, we automatically collect:

Device Information — Browser type, operating system, device identifiers
Usage Data — Pages visited, features used, time spent on the platform
Log Data — IP addresses, access times, referring URLs
Cookies and Similar Technologies — See our Cookie Policy for details

How We Use Your Information#

We use the information we collect to:

Provide and Improve Our Services#

Process transactions and facilitate escrow services
Verify game ownership and seller authenticity
Enable communication between buyers and sellers
Improve our platform's functionality and user experience

Security and Fraud Prevention#

Detect and prevent fraudulent transactions
Monitor for suspicious activity
Protect our users and the integrity of our marketplace

Communications#

Send technical notices and support messages
Respond to your comments, questions, and requests
Provide customer support
Send service-related announcements

Legal Compliance#

Comply with legal obligations
Respond to legal requests and prevent harm
Enforce our Terms of Service

We may share your information in the following circumstances:

With Other Users#

Necessary information to facilitate transactions between buyers and sellers
Public profile information visible on listings

With Service Providers#

Escrow services (Escrow.com) for secure transactions
Payment processors for handling payments
Cloud hosting providers for data storage
Analytics services (PostHog) to help us understand platform usage

For Legal Reasons#

To comply with legal obligations or court orders
To protect our rights, privacy, safety, or property
To investigate potential violations of our Terms of Service

Business Transfers#

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We do NOT sell your personal information to third parties.

Data Security#

We implement appropriate technical and organizational security measures to protect your personal information, including:

Encryption of data in transit and at rest
Secure, HTTP-only authentication cookies
Access controls and authentication measures
Secure escrow processing through trusted partners

Important: No method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights#

You have the following rights regarding your personal information:

Access and Portability#

Request access to your personal information
Receive a copy of your data in a portable format

Correction#

Request correction of inaccurate information
Update your profile and account details

Deletion#

Request deletion of your personal information
Note: Some data may be retained for legal or legitimate business purposes

Marketing Preferences#

Opt out of marketing communications
Manage notification settings in your account

To exercise these rights, please contact us at hello@romarket.app.

Data Retention#

We retain your personal information for as long as:

Your account is active
Necessary to provide our services
Required by legal obligations
Needed to resolve disputes or enforce agreements

After account deletion, some information may be retained in anonymized form for analytics purposes.

Cookies#

We use cookies and similar technologies to provide and improve our services. For detailed information about our use of cookies, please see our Cookie Policy.

Third-Party Services#

Our service integrates with third-party platforms:

Roblox Integration#

We connect with Roblox for account verification and ownership confirmation. Your use of Roblox is governed by Roblox's Privacy Policy.

Payment Processors#

We use secure payment processors and escrow services (Escrow.com). These providers have their own privacy policies governing the information they collect.

Analytics (PostHog)#

We use PostHog for privacy-focused product analytics. PostHog processes data in compliance with GDPR and does not sell user data. See PostHog's Privacy Policy.

Children's Privacy#

Our Service is not directed to children under 13. We do not knowingly collect personal information from children under 13 years of age.

If you believe we have inadvertently collected information from a child under 13, please contact us immediately at hello@romarket.app so we can delete it.

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

Changes to This Privacy Policy#

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

Posting the new policy on this page
Updating the "Last updated" date
Sending an email notification for significant changes

We encourage you to review this Privacy Policy periodically.

Contact Us#

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: hello@romarket.app